Payment methods

1. Accepted payment methods

To ensure a simple and secure shopping experience, we accept the following payment methods:

Credit and Debit Cards: We accept major card Visa, MasterCard. Your card information is fully encrypted and securely processed during the entire payment process.

Digital wallets: You can use secure and reliable electronic solutions, for the payment of fast and protected transactions.

Bank transfer: Available on request. The processing of your order will begin upon receipt of payment confirmation.

2. Transaction Security

All payments made on our site are protected by advanced encryption technology. Information is transmitted securely and is never stored or shared with unauthorized third parties. We use anti-fraud verification systems to ensure that every transaction is legitimate and secure.

3. Currency and taxes

All prices displayed on the site are quoted in euros (EUR) and include applicable taxes and fees. No additional fees will be added at checkout. The total amount due will be clearly stated on the checkout page prior to order confirmation.

4. Processing times

Once the payment is complete, you will receive a confirmation email containing the order number, transaction details, and an electronic receipt. Orders are usually processed within 1-3 business days.

5. Refunds

In the event of an approved return or cancellation, the refund will be made via the same payment method used for your order. Receipt times may vary depending on your bank, but the refund is usually processed within 1-3 business days after the return is confirmed.

6. Contact

If you have any questions regarding payment methods or need assistance with your transaction, please contact our customer service:

Store Name: Hugo Renovation

Customer Service Number: +33 7 51 24 71 55

E-mail: info@hugorenovation.com

Address: 198 rue Breteuil,13006 Marseille, France

Opening Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central European Time, CET)